Additional information
by Mike Walmsley (Author)
As a career, the hospitality industry offers a dynamic, fast-paced environment with often contradictory challenges and realities. The Tips and Taps series of books has been written to address many of the daily challenges and at the same time maintain or enhance profitability. There is often little support in the hospitality industry for those that direct it and even less support for the entrepreneurs that choose to make their life and career in the food and beverage industry. Overall there are few work environments that offer such strong challenges with often so little profit. The Tips and Taps Series of books has taken shape over many years of my own work, trial and error, training, education, questioning and working with countless gracious people, many of whom have given freely and passionately to the industry they love and call their "profession." I hope you can take some of these ideas to heart and run with them.
Author Biography
Mike Walmsley has worked for more than 20 years in the hospitality industry for major hotel chains and independents in Canada. His expertise includes work in food and beverage management, cost control, accounting, local and corporate purchasing. Mike has also enjoyed an international career in education supporting, developing and training the industry leaders of tomorrow from around the world. He has taught more than 4,000 students on topics relating to hospitality management, communication, business leadership and marketing.
