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by Kelly Noble Mirabella (Author), Eric Butow (Author)
A handbook for professionals implementing or upgrading chatbots
In AI Chatbots For Dummies, chatbot expert Kelly Mirabella and veteran tech educator Eric Butow deliver a from-scratch guide to deploying AI-powered chatbots that keep your business' customers happy. The book offers step-by-step instructions to building your bot and putting it into use -- even if you don't know how to code. You'll learn how to reduce your workload, improve your company's efficiency, increase customer satisfaction, and accomplish a ton of other useful business goals, like creating automated marketing campaigns and new sales strategies.
The authors walk you through exactly how you can use chatbots in a variety of use cases, from generating leads and sales to gathering audience and customer data and growing an audience. You'll also learn how to:
- Automate customer service and support, ensuring your customers remain loyal and satisfied
- Measure the success of your chatbots and expand their capabilities over time
- Connect your chatbots to other systems and tools, including email, CRMs, calendars, and more
AI Chatbots For Dummies is the perfect how-to guide for business owners, entrepreneurs, and other business leaders interested in using chatbots to upgrade their company's abilities, improve its efficiency, and grow its bottom line.
Back Jacket
Easy and effective strategies for using AI chatbots
Turn your business into a 24/7 customer service powerhouse with AI chatbots that work around the clock! Perfect for anyone drowning in customer emails or missing sales opportunities while they sleep, AI Chatbots For Dummies explains how to build intelligent chatbots from scratch -- no coding required. You'll discover how major companies use chatbots to boost efficiency and customer satisfaction and learn to create your own automated assistants for customer service, lead generation, and marketing campaigns that practically run themselves.
Inside ...
Author Biography
Kelly Noble Mirabella is a chatbot expert specializing in AI-powered customer engagement solutions.
Eric Butow is a 54x business and technology author who has co-authored multiple For Dummies titles including Instagram For Business For Dummies and Digital Etiquette For Dummies.
