Additional information
by Cyndi Schaeffer Phd (Author)
Where stability and regularity used to be the norm, chaos and continual change are the new status quo for most organizations. What leaders don't understand is that people aren't resistant to change because they are bad people, but rather, they resist change because they are people. Furthermore, most leaders don't have a clue how to facilitate change in their organizations effectively. Change Leadership Emotional Intelligence (CLEI) while leading change. Understanding CLEI and the use of effective change strategies will enhance the likelihood of effective change implementation. Dr. Schaeffer describes common mistakes leaders often make and clearly depicts key elements of change leadership strategies.
Author Biography
Cyndi Schaeffer, PhD, has over 20 years of experience leading high performing teams and transforming organizations. She has served as a supervisor, administrator, executive director, change manager and chief of staff. She has provided change leadership, change management, leadership development and customer service training to private and public sector companies and organizations nationally and internally. She has been an instructor at several universities and earned her PhD from Antioch University in Leadership and Change.
