Additional information
by Tony Alessandra (Author), Hugh Garner (Author), Anthony J. Alessandra (Author)
In today's competitive workplace, your ability to communicate is your most important business skill.
This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead.
Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.
Author Biography
Tony Alessandra, Ph.D., CPAE Recognized by Meetings & Conventions Magazine as "one of America's most electrifying speakers," Tony's natural wit combined with his knowledge, experience, and education has captivated audiences in over 1000 keynote speeches worldwide. His clients include Fortune 500 giants, smaller companies, and professional associations. Relationship Strategies, Customer Service, and Collaborative Selling are his most often requested idea-packed topics.
While working his way through college as a salesman, Tony earned his B.B.A. (Notre Dame), M.B.A. (U. of Conn.), and Ph.D. (Georgia State U., in 1976). He taught marketing and sales at the university level for eight years before becoming a full-time professional speaker in 1979. Since then, Tony has authored 10 books, including Non-Manipulative Selling, The Art of Managing People, Publish & Flourish, and People Smart. His expertise is also featured in several award-winning audio and video training programs, including The Power of Listening film. Tony lives in La Jolla, California, with his wife, Sue, and their four children. To reach Tony, contact: Alessandra & Associates, P.O. Box 2767, La Jolla, CA. 92038. (800) 222-4383 or FAX (619) 459-0435.
