Additional information
by Joshua M. Bentley (Author)
Devaluing Public Apologies in the Age of Social Media argues that apologies are losing their meaning because people treat them as strategical tools while ignoring their ethical implications. Recent apologies by celebrities, politicians, and brands are examined to show how apologies need to be rooted in values to be effective.
Author Biography
Joshua M. Bentley is associate professor of strategic communication in the Bob Schieffer College of Communication at Texas Christian University.