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by Salwana Ali (Author), Lisa Lam (Author)
"Feedback is the breakfast of champions" - Ken Blanchard. What do Tiger Woods, Roger Federer and Usain Bolt have in common? They are champions. Champions focus on continuous improvement by leveraging the power of feedback. Continuous improvement is the bedrock of great performance. When managers focus on continuous improvement, they will achieve great performance. Give Receive Improve is a comprehensive guide for new managers on how to leverage the power of feedback for continuous improvement. Give Receive Improve describes what and why you should care about feedback. It provides key approaches on how to give and receive feedback effectively. Various scenarios on how organizations embed the feedback process in their organizations are presented. Give Receive Improve facilitates your learning process by providing a systematic way of honing your skills in giving and receiving feedback. You can practice at your own pace using the method provided in preparing to give and/or receive feedback and how to conduct the feedback session effectively. You will get the most benefit when you really take action. Give Receive Improve provides the 'Feedback Toolkit' for you to utilize as a tool to monitor your progress in giving and receiving feedback. Prepare yourself to be a champion!
