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by Antonio Santos (Author), Adaobi Egwurube (Author)
Quality Management Systems can offer an obvious and diverse range of business benefits ranging from satisfied customers, improved brand valuation, more operational consistency, process efficiency and effectiveness, regulatory compliance to amazing return-on-investment (ROI). However, some organizations limit these benefits by ignoring the uniqueness of their organizations, forgetting that no organization can operate outside its context.Do you desire to implement an effective Quality Management System that is tailored to the context of your organization? Do you desire to understand the context of your organization, and how it underpins the rest of the ISO 9001 standard requirements? Then, follow through as Ada and Tony unravel the solutions to those unanswered questions concerning ISO 9001 and how to build a solid, effective, result-oriented Quality Management System tailored specifically to the context of the organization. This amazing book presents illustrations that cut across both private and government-owned organizations. This is a book for both current and aspiring QMS practitioners.
