{"product_id":"law-enforcement-interpersonal-communication-and-conflict-management-the-impact-model-paperback","title":"Law Enforcement Interpersonal Communication and Conflict Management: The Impact Model - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eBrian Douglas Fitch\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eLaw Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model \u003c\/strong\u003eprovides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: \u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cstrong\u003eIdentify \u003c\/strong\u003eand master emotions \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eMaster \u003c\/strong\u003ethe story \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003ePromote \u003c\/strong\u003epositive behavior \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eAchieve \u003c\/strong\u003eRapport \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eControl \u003c\/strong\u003eyour response \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eTake \u003c\/strong\u003eperspective \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWhen used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eBrian D. Fitch\u003c\/strong\u003e, Ph.D., is a lieutenant and a 33-year veteran of the Los Angeles County Sheriff′s Department. He was worked assignments in custody, field operations, investigations, and training. Dr. Fitch has trained more than 20,000 officers throughout the United States, as well as internationally in Canada, Oman, Qatar, Saudi Arabia, and the United Arab Emirates, in leadership and communication skills. He holds faculty positions at California State University - Long Beach and Woodbury University.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 152\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.4 x 8.9 x 5.8 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e September 25, 2015\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45893711691973,"sku":"9781506303376","price":99.66,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0757\/6718\/5605\/files\/Z0HhonVs5Z9781506303376.webp?v=1783938898","url":"https:\/\/selloorium.com\/products\/law-enforcement-interpersonal-communication-and-conflict-management-the-impact-model-paperback","provider":"Selloorium","version":"1.0","type":"link"}