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by D. Harborne (Author), F. Hampsink (Illustrator), R. Verreijt (Illustrator)
In today's globally competitive market place, it is important for all businesses and organizations, whether manufacturing or service, to continuously focus on customer satisfaction. By effectively applying Lean Six Sigma, your organization can supply products or services with outstanding quality and cost, efficiently delivering within shorter lead times. Individuals are trained to various Lean Six Sigma color 'Belt levels'. When an organization commits to a company-wide Lean Six Sigma implementation, it is advisable to create a strong foundation of Yellow and Orange Belts. Employees trained to these levels are able to apply problem solving techniques and engage in Kaizen events and Lean projects. It also makes them valuable team members in larger Green and Black Belt projects. 'Climbing the Mountain' demonstrates a complete approach of improvement methods; such as TQM, Kaizen, TPM, Lean and Six Sigma, which have been proven to be successful over decades. These methods, tools and techniques have been united in the 'Continuous Improvement Maturity Model' (CIMMTM). The structure of this book is based on the Lean Six Sigma Academy syllabi for Yellow and Orange Belts. It combines a number of powerful tools and techniques with the skills and mindset required to achieve successful Process Improvement. As such this book forms the basis for Lean Six Sigma Yellow and Orange Belt training programs.
