Additional information
by Guy Carafone (Author)
This book focuses on Managed Print Services (MPS), an up and coming outsourcing business. It's based on the author's personal experience in related finance and operations management roles. In business, profitability management essentially comes down to two basic principles, maximizing revenue and minimizing cost. In services businesses, the lion's share of cost is people-related. Therefore, how effective existing, replacement and additional resource are managed, as well as how those resources are utilized matter a great deal from a profitability standpoint. Furthermore, how effective the internal organization, customers, vendors and assets are managed also matters. The author will discuss all these points and more in detail, as well as provide insightful best practices that you can potentially leverage to improve your own business profitability.
