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by Edm Mac Dianne Hayward (Author), Psyd Lmft Julie a. Rice (Author)
Let's face it; mental health insurance billing is not exactly a titillating topic. The good news is that these authors managed to make it amusing and interesting as well as informative. It all started years ago when Dr. Julie Rice and Dianne Hayward said to each other, "How hard could it be to submit insurance claims?" After all between them they have one doctorate and three masters degrees. They now laugh uproariously at their innocence. They affectionately call their early experiences a Descent into the Rabbit Hole of Insuranceland so described because much like Alice in Wonderland they were often confused, angry and could have used heavy medication. This is their effort to assist other mental health providers who might be having similar experiences. Their book includes stories that are simultaneously hilarious and appalling. Each story illustrates some important aspect of dealing with Insuranceland. They share tricks of the trade and tips intended to help providers hang on to their sanity until they can afford to pay someone else to join the fray.
