Additional information
by Michael T. Murdock (Author)
P&C Insurance Claim Management was written for the new and experienced claim supervisor and manager working in the property and casualty insurance industry.
This comprehensive claim management book focuses on fundamental technical and operational aspects of a claim operation, as well as challenges faced by claim supervisors and managers.
The book includes the following topics:
- The Claim Management Role
- Financial Operations
- Managing Effectively
- Management Controls
- Managing Technical Claim Handling
- Claims Quality Review Process
- Staffing & Resource Management
- Technology & Claim Systems
- Claim Management Reports
P&C Insurance Claim Management is a comprehensive claims management book for the claim supervisor or manager, including discussion on financial operations, managing effectively, management controls, managing technical claim handling, the claims quality review process, staffing and resource management, technology and claim systems, and claim management reports.
This claim management book provides the claim supervisor or manager with relevant information on managing technical claim handling effectively to achieve a quality work product. The chapter on technology also provides a framework for claim system implementations.
Insurance education improves individual professional skills and also enhances the quality of services in the insurance industry with improved technical and management skill levels.
