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by William Sparks (Author)
An organization or business is made up of processes. If we can improve processes, then we can improve our organizations. Few of us have the time to become a process expert. No problem. With Process Mapping Road Trip, you can follow the five steps towards mapping a process and improving workflow efficiency.
This book uses the analogy of a road trip to follow a process through its various stops to a final destination. Written in everyday language, Process Mapping Road Trip is a user-friendly business book that you can quickly read and apply in your organization. Managers at all levels can follow the five steps to improve processes within their department, or those workflows that cut across multiple departments. Process Mapping Road Trip is based on a highly-acclaimed workshop delivered annually at the InsideNGO conference in Washington, D.C.Author Biography
Winner of the Dr. J.P. London Award for Promoting Ethical Behavior, William Sparks has over twenty years of management and international development experience in building organizational capacity throughout Africa, Asia, South America, and Europe. He co-developed the AchieVe Performance Management System, which was selected as an Innovation finalist in the HR Leadership Awards. His international work included the creation of Sell More For More, a capacity development program for cooperative organizations in the least developed countries. Launched in Rwanda, Sell More For More has since expanded to over ten countries. The program was named by InterAction and IFAD as a Best Practice for international development. A dynamic public speaker, William routinely conducts workshops on improving organizational performance. This book is based on a highly acclaimed session presented annually at the global InsideNGO Conference, which also awarded him the Operational Excellence Award for his contributions over the years in developing international NGOs. He currently serves as Senior Vice President of Strategic Initiatives at ACDI/VOCA (www.acdivoca.org), an international organization building social and economic opportunities in over 40 countries. William earned his Masters of Science in Organization Development from Pepperdine University. For relaxation, William is an ultra-marathon runner who runs every morning in whichever country he finds himself that day. Learn more about William, or connect with him on LinkedIn: https: //www.linkedin.com/in/williamsparks
