Additional information
by Susan Charland (Author)
Local leaders don't need to become professional facilitators or hire expensive consultants to run a great meeting. Public Engagement Made Easy offers practical and affordable methods that bring ease to one of the most challenging aspects of any local leader's role: involving the public. The tools and techniques in this book will empower planners, public managers, decision-makers, and other leaders to implement effective public engagement programs that build trust within communities and contribute to successful decisions that stand the test of time.
Author Biography
Susan Charland, AICP, is a city planner, facilitator, and public engage-ment specialist. She has dedicated her career to helping local govern-ment leaders successfully engage with their communities. Charland provides training sessions on engagement techniques and has spoken about the topic at conferences around the US.
