Additional information
by Juliet Kontaxis (Author)
Rapid Documentation of Policies and Procedures - The Handbook is an instruction guide for developing high-quality manuals quickly. Benchmark Technologies International Inc. (BTI) developed the Rapid Documentation process in 1997 and has since used the methodology successfully to create hundreds of manuals for their clients. The Rapid Documentation process results in manuals that are comprehensive, easy to use, and easy to maintain. This handbook takes you step by step through the design, development, and release stages of a documentation project. Especially useful for those new to writing manuals, the book explains how to organize a manual effectively from the start to meet strategic objectives and simplify maintenance. Also included is detailed information about conducting data collection interviews. The book covers different types of publication, including publication to Web-based systems. Clear examples are provided throughout.
