Additional information
by David Straker (Author)
Problem Solved! Uses your favorite top-drawer tool -- the Post-it Note. Great for individuals, great for groups -- large or small. Problems come in all shapes and sizes, yet most have common characteristics that can be addressed with the techniques found in this book. Rapid Problem-Solving with Post-it Notes shows you how to use six types of techniques:
- The Post-up-Provides methods for getting information into chunks
- The Swap Sort-Shows listing and organization methods
- The Top-down Tree-Works when the nature of the problem is unknown
- The Information Map-Maps messy problems and complex relationships
- The Action Map-Plans actions or maps an existing process
- Are the right size to hold one piece of information from a problem
- Are easily to attached to flat surfaces and stay put
- Can be moved and reattached many times
Author Biography
David Straker, MS, is a quality consultant with Hewlett Packard, UK, where he researches, writes, teaches, and consults on business methods. His previous experience includes teaching, managing, engineering, and marketing. Rapid Problem Solving with Post-It Notes is his third book.
Number of Pages: 176
Dimensions: 0.42 x 8 x 6.14 IN
Illustrated: Yes
Publication Date: July 22, 1997
