Additional information
by Lisa Boisvert (Author)
This book picks up where Hoshin "How-To" books often leave off and provides practical ideas and tools for overcoming some of the messier obstacles faced by today's executives and planning professionals when they conduct their strategic planning, such as working with unions, planning during an acquisition, dealing with measurement fatigue. Boisvert addresses these and other issues head-on and with a candid, practical, and compassionate eye.
Author Biography
Lisa Boisvert has consulted with organizations in the application of Process Improvement and Hoshin Planning in such areas as electrical power generation; the manufacture of vaccines, laser fabric cutters, roofing material, industrial surface conditioning brushes, and insulin testing kits; the processing of chicken and bread; banking; and the delivery of patient care and human services.
Prior to forming Business Centered Learning(TM), LLC in 1999, Boisvert served as general manager for the services division of GOAL/QPC. Earlier, as the company's Research Director, she convened and published the collective work of leaders from around the world in the application of Process Improvement and Hoshin Planning to manufacturing, health care, and financial services industries. Her work with these early Hoshin practitioners, progressive executives and Quality Management subject matter experts continues to inform her work with leadership teams today.
