{"product_id":"shocked-appalled-and-dismayed-how-to-write-letters-of-complaint-that-get-results-paperback","title":"Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eEllen Phillips\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eHow to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eThe Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. \u003cp\u003e\u003c\/p\u003eDrawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: \u003cbr\u003e- Who to write to, what to say, what to ask for \u003cbr\u003e- The names and addresses of over 600 major companies\u003cbr\u003e- How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation\u003cbr\u003e- Suggestions on what steps to take to avoid litigation\u003cbr\u003e- Consumer Smarts for automobile buyers\u003cbr\u003e- How to protect yourself from fraudulent business solicitations\u003cbr\u003e- Navigating the courts to ensure the well-being of your family and children\u003cbr\u003e- Help in getting proper coverage from your HMO\u003cbr\u003e- And--because sometimes the world is on your side--how to write the perfect thank- you note. \u003cp\u003e\u003c\/p\u003eDelightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, \u003cb\u003eShocked, Appalled, and Dismayed \u003c\/b\u003e is an essential resource for anyone who wants to reach out and scold somebody.\u003ch3\u003eFront Jacket\u003c\/h3\u003e\u003cp\u003eHow to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. \u003cbr\u003eThe Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. \u003cbr\u003eDrawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: \u003cbr\u003e- Who to write to, what to say, what to ask for \u003cbr\u003e- The names and addresses of over 600 major companies\u003cbr\u003e- How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation\u003cbr\u003e- Suggestions on what steps to take to avoid litigation\u003cbr\u003e- Consumer Smarts for automobile buyers\u003cbr\u003e- How to protect yourself from fraudulent business solicitations\u003cbr\u003e- Navigating the courts to ensure the well-being of your family and children\u003cbr\u003e- Help in getting proper coverage from your HMO\u003cbr\u003e- And--because sometimes the world is on your side--how to write the perfect thank- you note. \u003cbr\u003eDelightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed! is an essential resource for anyone who wants to reach out and scold somebody.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eA consumer consultant, Ellen Haygood Phillips is the founder of Poison Pen, Inc. She lives in Alexandria, Virginia.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 352\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.79 x 8.05 x 5.23 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e December 22, 1998\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45829120491717,"sku":"9780375701207","price":16.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0757\/6718\/5605\/files\/ruTtnLj6CZ9780375701207.webp?v=1771183110","url":"https:\/\/selloorium.com\/products\/shocked-appalled-and-dismayed-how-to-write-letters-of-complaint-that-get-results-paperback","provider":"Selloorium","version":"1.0","type":"link"}