{"product_id":"stakeholder-whispering-uncover-what-people-need-before-doing-what-they-ask-hardcover","title":"Stakeholder Whispering: Uncover What People Need Before Doing What They Ask - Hardcover","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eBill Shander\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eLearn to uncover what your managers, clients, customers and other stakeholders need before doing what they ask\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePeople don't know what they need. The wants we communicate to others are shaped by our subconscious and the familiar, and limited by what we think is possible. But they don't always reflect our actual needs.\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eStakeholder Whispering: Uncover What People Need Before Doing What They Ask, \u003c\/i\u003e author Bill Shander demonstrates how to get from your stakeholders' \"order\"--what they're asking for--to what they really need. You'll learn how to uncover the needs and desires of your clients, colleagues, bosses, customers, and other stakeholders based on what they ask for and how they ask for it, and how to deliver products and services that meet those needs.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eInside the book: \u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eHelp your stakeholders accomplish their goals and make the best decisions possible by helping them see what they really need\u003c\/li\u003e \u003cli\u003eShift from executing on tactics driven by others' commands, to strategic action driven by underlying needs\u003c\/li\u003e \u003cli\u003eTransform your organization from one filled with \"order-takers\" into one where people work collaboratively to meet goal-oriented requirements\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePerfect for managers, executives, and other business leaders, \u003ci\u003eStakeholder Whispering\u003c\/i\u003e will also earn a place on the bookshelves of entrepreneurs, founders, designers, product and project managers, UX experts, data and business analysts, and anyone else hoping to better meet the expectations of their coworkers, managers, clients, and customers.\u003c\/p\u003e\u003ch3\u003eFront Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003ePeople don't know what they need. Our desires and demands are shaped by what we're familiar with and what we think is possible, but they don't always reflect what we could actually use to accomplish our goals. This is why innovation is so often associated with products and services that seemed to anticipate the needs of the public before the public was even aware of them: the smartphone, the automobile, the printing press. \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eStakeholder Whispering: Uncover What People Need Before Doing What They Ask\u003c\/i\u003e, author Bill Shander walks you through a powerful new approach to giving people what they actually need. He explains how you can collaborate with your stakeholders to help them discover what they actually need to deliver a product or service that meets those needs. \u003c\/p\u003e\u003cp\u003eThe book discusses how you can transform yourself from a mere \"order-taker\" to someone who anticipates the needs of your stakeholders before they even realize them themselves. You'll learn how to help your customers, bosses, colleagues, clients, and the public accomplish their goals and make the best decisions possible by delivering exactly what they need. \u003c\/p\u003e\u003cp\u003eAn essential resource for managers, executives, and other business leaders, \u003ci\u003eStakeholder Whispering\u003c\/i\u003e is also a must-read guide for product development teams, software engineers, UX professionals, business analysts, data experts, and anyone else who wants to deliver a product or service that meets the needs of their clientele even when that clientele doesn't yet know what it needs.\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePraise for \u003ci\u003eStakeholder\u003c\/i\u003e WHISPERING\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\"\u003ci\u003eStakeholder Whispering\u003c\/i\u003e is a masterclass in navigating the complex world of stakeholder management. Shander's approach emphasizes empathy, strategic inquiry, and real engagement, providing readers with practical tools to navigate complex dynamics and build trust-based connections. A must-read for leaders seeking impactful, long-lasting relationships in any organization.\"\u003cbr\u003e \u003cb\u003e--Dr. MARSHALL GOLDSMITH, \u003c\/b\u003e \u003ci\u003eThinkers50\u003c\/i\u003e #1 Executive Coach, \u003ci\u003eNew York Times\u003c\/i\u003e bestselling author of \u003ci\u003eThe Earned Life, Triggers, \u003c\/i\u003e and \u003ci\u003eWhat Got You Here Won't Get You There\u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e\"Stop wasting time and resources solving the wrong problems! Bill Shander can show you how in \u003ci\u003eStakeholder Whispering: Uncover What People Need Before Doing What They Ask.\u003c\/i\u003e Bill takes us on a highly readable and even entertaining journey with practical advice. I highly recommend it.\"\u003cbr\u003e \u003cb\u003e--SARA CANADAY, \u003c\/b\u003e Leadership Strategist, Speaker, Author \u003c\/p\u003e\u003cp\u003e\"The best leaders are great listeners. In fact, they lead by listening in a way that also helps them be more fully heard by all stakeholders; it's a virtuous circle. So how do we become better listeners? Bill Shander's \u003ci\u003eStakeholder Whispering: Uncover What People Need Before Doing What They Ask\u003c\/i\u003e is a practical guide to help leaders and aspiring leaders hone their ability to hear what really matters to the people they lead. I highly recommend it.\"\u003cbr\u003e \u003cb\u003e--DOUG CONANT, \u003c\/b\u003e Founder and CEO of ConantLeadership and former CEO of Campbell Soup Company \u003c\/p\u003e\u003cp\u003e\"Organizations can spend a lot of time and resources solving the wrong problems. Author Bill Shander's new book, \u003ci\u003eStakeholder Whispering: Uncover What People Need Before Doing What They Ask, \u003c\/i\u003e can help you and your teams find a better focus on what really matters. This should be a key handbook for every organization of any size.\"\u003cbr\u003e \u003cb\u003e--ANGELA WATSON, FAIA, LEED AP, \u003c\/b\u003e President and CEO of Shepley Bulfinch\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBILL SHANDER\u003c\/b\u003e is an information designer. For over 30 years, he has been helping clients turn their data into compelling visual (and often interactive) experiences. Clients include the World Bank, United Nations, Starbucks, PwC, MIT, multiple U.S. government agencies, and many more. He's also spent the past 10 years as an educator teaching these skills.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 256\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.77 x 9.18 x 6.35 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e April 29, 2025\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45811006406853,"sku":"9781394289523","price":43.4,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0757\/6718\/5605\/files\/z5khUbYVeW9781394289523.webp?v=1770961297","url":"https:\/\/selloorium.com\/products\/stakeholder-whispering-uncover-what-people-need-before-doing-what-they-ask-hardcover","provider":"Selloorium","version":"1.0","type":"link"}