Additional information
by Denise Robitaille (Author)
ISO 9001:2015 is almost here and it's time to begin the transition process. The 2015 version of ISO 9001 is a MAJOR revision: new requirements, new structure, new numbering scheme, and even a few important dropped requirements. But transitioning to the new standard doesn't have to be a MAJOR chore. ISO technical expert Denise Robitaille has developed a process to help you make the transition as quickly and painlessly as possible. This book is a terrific guide not only to quickly and easily making the transition to ISO 9001:2015 but also to using the transition to as an opportunity to ensure the your quality management system is robust and efficient. If you've got to go through the transition, why not make the most of it? Robitaille presents a concise explanation of why and how the standard was revised, what was added, what was changed, and what was dropped. She then moves into a clause-by-clause review, comparing the 2008 and 2015 versions of the standard, and offering expert advice on how implement the new standard's requirements. This book's basic precepts hold true for any size organization in any industry, and they can be used by quality managers, ISO 9001 management representatives, production supervisors, production group leaders, customer service managers, quality technicians, or anyone else involved in the corrective action process
Author Biography
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also an Exemplar Global-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of the ASQ. As the principal of Robitaille Associates she has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control and implementing ISO 9001.
