{"product_id":"the-silver-quality-award-the-silver-quality-award-a-complete-coaching-guide-to-winning-the-ahca-ncal-national-quality-award-at-the-silver-level-paperback-2","title":"The Silver Quality Award: The Silver Quality Award: A Complete Coaching Guide to Winning the AHCA\/NCAl National Quality Award at the Silver Level - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eRalph Petrson\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eEarning the AHCA\/NCAL National Quality Award at the Silver - Achievement in Quality - level is one of senior care's most meaningful\u003c\/p\u003e\u003cp\u003emilestones: documented evidence that your organization has moved beyond compliance toward a genuine culture of quality. This book is the\u003c\/p\u003e\u003cp\u003ecoaching guide you wish you'd had on day one.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eDrawing on years of hands-on consulting with skilled nursing facilities, assisted living communities, and ID\/DD providers preparing\u003c\/p\u003e\u003cp\u003eSilver applications, Ralph Peterson walks you through every section of the criteria - leadership, strategy, customers, measurement, workforce, \u003c\/p\u003e\u003cp\u003eoperations, and results - with practical examples, real-world pitfalls, and the same coaching he provides to his clients.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWhether you're stepping up from a Bronze-level award, leading your first Silver application, or returning after a previous attempt, this is your\u003c\/p\u003e\u003cp\u003ecomplete preparation guide - from gap analysis through application narrative.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 270\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.73 x 10 x 7 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e August 05, 2026\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":46729788129477,"sku":"9798991958370","price":111.81,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0757\/6718\/5605\/files\/y1-2IGvd1V9798991958370_07c85623-47e9-4440-9310-1746921b1e31.webp?v=1786762675","url":"https:\/\/selloorium.com\/products\/the-silver-quality-award-the-silver-quality-award-a-complete-coaching-guide-to-winning-the-ahca-ncal-national-quality-award-at-the-silver-level-paperback-2","provider":"Selloorium","version":"1.0","type":"link"}