Additional information
by David Horsager (Author)
A research-backed framework for building the kind of trust that reduces turnover, strengthens teams, and makes leaders genuinely worth following.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide. Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.- The story: Follow CEO Ethan Parker as a looming product deadline exposes deep cracks in his team's trust, and learn alongside him as he discovers the Eight Pillars framework during an unplanned week at a mountain resort
- The framework: Clarity, compassion, character, competency, commitment, connection, contribution, and consistency, each with dedicated application chapters, diagnostic tools, and strategies you can put to work immediately
- What you'll gain: Practical approaches to reducing attrition, increasing team alignment, setting clearer priorities, and becoming the most trusted voice in your field
- Who it's for: Senior leaders, managers, HR professionals, and anyone responsible for building a high-performance culture, including those leading through change or rebuilding after a trust breakdown
- Real-world grounding: Endorsed by leaders at Anytime Fitness, Caribou Coffee, Red Wing Shoes, Penn State, and the Colorado Rockies, with case examples showing measurable results including a 30 percent reduction in turnover
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
Author Biography
David Horsager, MA, CSP, CPAE, is CEO of Trust Edge Leadership Institute, bestselling author of The Trust Edge, inventor of the Enterprise Trust Index, and director of one of the nation's foremost trust studies, the Trust Outlook. His work has been featured in prominent publications such as Fast Company, Forbes, the Huffington Post, and the Wall Street Journal. Horsager has advised leaders and delivered presentations on six continents, with audiences ranging everywhere from FedEx, Toyota, and the New York Yankees to global governments and the Department of Homeland Security.
