Additional information
by Cynthia A. Oster (Author), Jane S. Braaten (Author)
As a student in a healthcare profession, you have probably heard of the concept of high reliability as a means to reduce harm, enhance quality, and improve outcomes. This Workbook
-a companion resource for learners using the primary textbook, High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Third Edition-helps bring high
reliability concepts to life.
For this new edition, the Workbook has been developed for learners to use in a variety of academic settings in courses focused on patient safety or quality management in nursing, health services administration, and clinical programs, providing learning activities that relate to each chapter in the textbook. These activities explain the concepts of high reliability and high reliability organizations (HROs), including examples of what the concepts look like in everyday practice and the information and tools nurses and other healthcare providers need for the organization to become an HRO.
About the textbook:
High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Third Edition, equips nurses and healthcare professionals with the tools necessary to establish
an error detection and prevention system. In this new edition, authors Cynthia A. Oster and Jane S. Braaten build on the foundation of previous editions with best practices, relevant
exemplars, and important discussions about cultural aspects essential to sustainability-solidifying process improvements and highlighting the contributing factors that lead to enhanced outcomes.
