Additional information
by David L. Day (Author)
Tenth Anniversary Update!
A communication book for turbulent times!
For a decade, David Day's You Are What You Don't Say has been a beacon for business leaders wanting to improve the clarity, effectiveness, and influence of their communication. It called out a growing trend of rudeness and disrespect in public discourse. Now, with the greater detachment from human experience brought by increasing use of Large Language Models (LLMs), and political and social rhetoric becoming ever more divisive, the author has been compelled to bring an updated version to cover business and social developments of the last ten years,
Addressing changes brought by Artificial Intelligence, the COVID experience, and a decade of social division and upheaval, Day has created a work that should be considered vital to those seeking to communicate effectively in today's business environment.
With the potential to serve also as a guide for those developing LLMs now being used extensively, this writing can be a critical handbook for leaders searching to find their way in a dramatically changed business communication environment.
Author Biography
David L. Day is an internationally known expert in business communication. For over thirty years he has conducted high stakes communication coaching for executives of many of the largest companies in the world. He has regularly prepared teams for crisis communication, regulatory hearings, and issue resolution.
